Already added your domain in Ark? Skip to Step 2 to configure your DNS records.
Step 1: Add Your Domain in Ark
First, add your domain in the Ark dashboard or via the API. This generates the DNS records you’ll need to add.- Dashboard
- API
- Go to Domains in your Ark dashboard
- Click Add Domain
- Enter your domain name (e.g.,
mail.yourdomain.com) - Copy the DNS records shown
Step 2: Add DNS Records
Open DigitalOcean DNS settings
- Go to cloud.digitalocean.com/networking/domains
- Click on your domain
Add the SPF record
In the “Create new record” section, select TXT and enter:
Click Create Record.
| Field | Value |
|---|---|
| Hostname | Use the name from the Ark dashboard (e.g., @ for root domain, mail for subdomain) |
| TXT Value | v=spf1 a mx include:spf.arkhq.io ~all |
| TTL | 3600 (or default) |
DigitalOcean auto-appends your domain. For
mail.yourdomain.com, enter mail not the full hostname.Add the DKIM record
Select TXT and enter:
Click Create Record.
| Field | Value |
|---|---|
| Hostname | Use the name from Ark (e.g., ark-xyz._domainkey or ark-xyz._domainkey.mail for subdomains) |
| TXT Value | The DKIM value from Ark (starts with k=rsa;t=s;p=...) |
| TTL | 3600 (or default) |
Step 3: Verify Your Domain
Return to the Ark dashboard and click Verify DNS records on your domain. Verification typically completes within a few minutes.Success! Once verified, you can send emails from any address at your domain.
Troubleshooting
Verification failing
Verification failing
- Check record names: DigitalOcean auto-appends your domain. Use
ark-verify, not the full hostname - Wait for propagation: DNS changes can take a few minutes. Try again shortly.
- Check for typos: Ensure values were copied exactly from Ark
SPF record issues
SPF record issues
- You can only have one SPF record per domain
- If you have multiple email services, combine them:
v=spf1 include:spf.arkhq.io include:_spf.google.com ~all - SPF has a 10 DNS lookup limit. Use SPF checker tools to verify
Records not appearing
Records not appearing
- Use dnschecker.org to verify records are propagating globally
- DigitalOcean DNS changes typically propagate within a few minutes
