Privacy Policy

This summary provides key points from our Privacy Notice. You can find out more details about any of these topics by reading the full policy below.

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
• Do we process any sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We do not collect any information from third parties.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
• How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information.
• What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
• How do you exercise your rights? The easiest way to exercise your rights is by contacting us at [email protected].

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Email addresses
• Passwords

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice at: https://stripe.com/privacy.

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details. If you choose to register in this way, we will collect certain profile information about you from the social media provider.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as:

• Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect, including your IP address, browser type, device information, and activity in the Services.
• Device Data: Information about your computer, phone, tablet, or other device you use to access the Services.
• Location Data: Information about your device's location, which can be either precise or imprecise based on your IP address.

Email Service Data

As an email delivery platform, we process certain data related to emails transmitted through our Services:

• Email Metadata: Sender email addresses, recipient email addresses, subject lines, timestamps, message identifiers, and delivery status information (such as sent, delivered, bounced, or failed).
• Email Content: We temporarily store raw email message content, including headers, body text, and attachments, for up to thirty (30) days. After thirty (30) days, raw message content is automatically deleted. Basic metadata and delivery information remains available for up to sixty (60) days.
• Delivery Event Data: Delivery confirmations, bounce notifications, spam complaints, and engagement events (such as opens and clicks, where enabled).

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, including:

• To facilitate account creation and authentication and otherwise manage user accounts.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries/offer support to users.
• To send administrative information to you about our products and services, changes to our terms and policies, and other similar information.
• To fulfill and manage your orders, payments, returns, and exchanges.
• To protect our Services through fraud monitoring and prevention.
• To identify usage trends and improve our Services.
• To comply with our legal obligations.

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. We may rely on the following legal bases:

• Consent: We may process your information if you have given us permission.
• Performance of a Contract: We may process your personal information when necessary to fulfill our contractual obligations to you.
• Legitimate Interests: We may process your information when reasonably necessary to achieve our legitimate business interests.
• Legal Obligations: We may process your information where necessary for compliance with our legal obligations.

In Short: We may share information in specific situations described in this section.

We may need to share your personal information in the following situations:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising. To the extent these online tracking technologies are deemed to be a “sale”/“sharing” under applicable US state laws, you can opt out by submitting a request as described in Section 13.

In Short: If you choose to register or log in using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider but will often include your name, email address, friends list, and profile picture.

We will use the information we receive only for the purposes described in this Privacy Notice. We recommend that you review the privacy notice of your social media provider to understand how they collect, use, and share your personal information.

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in Germany. If you are accessing our Services from outside Germany, please be aware that your information may be transferred to, stored, and processed by us in our facilities and in the facilities of third parties with whom we may share your personal information.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information.

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, securely store it until deletion is possible.

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data.

If you become aware of any data we may have collected from children under age 18, please contact us at [email protected].

In Short: Depending on your location, you may have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include:

• The right to request access and obtain a copy of your personal information
• The right to request rectification or erasure
• The right to restrict the processing of your personal information
• The right to data portability
• The right not to be subject to automated decision-making
• The right to object to the processing of your personal information

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.

If you have questions or comments about your privacy rights, you may email us at [email protected].

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.

In Short: If you are a resident of certain US states, you may have specific rights regarding your personal information.

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to:

• Request access to and receive details about the personal information we maintain about you
• Correct inaccuracies in your personal information
• Get a copy of, or delete, your personal information
• Withdraw your consent to our processing of your personal information

Categories of Personal Information We Collect

How to Exercise Your Rights

To exercise these rights, you can contact us by emailing [email protected] or by referring to the contact details at the bottom of this document.

Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected].

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information.

To request to review, update, or delete your personal information, please contact us at [email protected].